Customer Contact Executive

London
General
London
£28,000 - £32,000
United Kingdom

Clarion People is here to support businesses looking for staff within their Customer Contact Teams, be it Telephony, Emails, Live Chat, or Social Media etc. 
Are you a dynamic, driven and an ambitious individual looking for an exciting opportunity to further your career? 

You are in luck as Clarion People are excited to be working with a forward-thinking company looking for staff to come join their team. 

Customer Communications Executive – Energy Sector 
Start date: ASAP
Salary: £28,000 - £32,000 per annum 
Hours: Full time  
Location: London 

My client is looking for an ambitious copy writer, who is digitally savvy and someone who enjoys the challenge of communicating complex messages with customers. 
This is an opportunity for someone to come and create great engaging copy and build brand awareness and empower people to make better choices.  

You will know your way around paid digital media and SEO and ready to make the right noises to ensure my client gets the right results. 

What will you be doing daily? (full job spec available)
• Monitoring social media, react and report accordingly
• Research competitors and provide counterstrategies 
• Copy, design and update website 
• Keeping up to date with emerging trends
• Produce reports re marketing from social media, website traffic etc and conversation rates 
• Ad hoc marketing duties  

Some of the skills needed:
• Great copy writing skills
• Min 3 years B2C marketing and communications experience 
• Experience managing social channels 
• Design experience or working with designers 
• Strong work ethic and self-motivated 
• Excellent attention to detail, creative and innovative 
• Good analytical skills to interpret data 

Because good is not good enough as you only strive for greatness! 

*** Please note this opportunity is only available to UK residents ***